§ 00 — HOW I WORK

Five rooms. I leave the doors open.

Same five steps for web and community work.

§ 01 — Figure out what's actually broken

Two weeks. I look at what you have — site, server, tools, data. I write up what's working, what isn't, and what I'd build next.

Outcome: You get a plan you can give to anyone — me, a hire, or nobody.

Sold on its own, this step is what /web-solutions calls the Audit tier.

§ 02 — Agree on the shape before I touch it

One document. Scope, deliverables, timeline, price. Signed off before the first commit. No surprise line items later.

Outcome: You know exactly what you're paying for and when it arrives.

§ 03 — I work in staging. You watch in public

I work in staging. You watch in public. Weekly demos, screen recordings, live links. Nothing goes live without you pressing the button.

Outcome: No "big reveal." No launch-day surprises. You've already seen it.

§ 04 — We go live, and I stick around

Deploy. Write the docs. Train whoever runs it after me. 30 days of post-launch support — bugs, questions, tweaks — included.

Outcome: The thing works, and the people who need to use it know how.

§ 05 — I keep running it, or I hand it off clean

Month-to-month retainer, or a clean handoff. Both are real options. The right one depends on who's doing the work in month three.

Outcome: No vendor lock-in. You stay in control of the decision, always.

§ 06 — START

NOW BOOKING · TAKING ONE AT A TIME